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REFUND POLICY

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


There will be No return if there is no defect in the product. We have shared the live Images of the product on website, there will be no return if you don't like the product.

Also all Return request will be validated by supporting unboxing video. 


To start a return, you can contact us at support@buyinclicks.com. Please note that returns will need to be sent to the following address: Vedank Enterprises, 116, 3rd Floor, Plot No. 151, Gali No. 7, Jain Colony Part 2, T-Extn., Uttam Nagar, South West Delhi, Delhi, India - 110059

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. The Buyer is responsible for return and exchange shipping fees, and 20 - 25% amount will be deducted for shipping and COD charges and the balance amount will be credited to your account within 7 working days.

You can always contact us for any return question at support@buyinclicks.com.
 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@buyinclicks.com.

Cancellation

  • You can cancel your order anytime before shipping. Your entire amount will be refunded.
  • Once the item is shipped you can choose not to accept the order to initiate cancellation process. Your refund will be processed once we receive the originally ordered item back from the courier.
  • Unfortunately you cannot cancel the order once the order is delivered to you.

Above Policies don't apply on custom orders. All of the custom orders are non-refundable & non-exchangeable. For cancellation of custom order contact us within 48 hrs. No cancellation will be made beyond that.

Customise Product Order

Customise products are the products those are created on your request, apart from other product available on our website. On such products COD won't be applicable. Such products are Non-refundable, Non-exchangeable & Non-cancellable. They can only be exchanged in case of wrong or damaged product received.

Bulk Orders

All the orders having value more than Rs. 15000 comes under Bulk order category. For bulk order above  Return & Refund policies are not applicable. Bulk order are not Refundable in any scenario, only defective items and damaged items individually can be replaced. Bulk orders may take some extra time to ship depending on the volume. The delivery time will be confirmed by our team at the time of order confirmation.

 

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